All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security StandardsWe do not accept returns or exchanges unless the item you purchased is defective or faulty. If you receive a defective or faulty item, please contact us at HELLO@BUMBLE-BEEZ.COM with the details of the product and the fault, remember to include your order details. We will supply a return address via email.
Upon the receipt of the returned product, we will fully examine it and notify you via email within 5-7 working days whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment within 5-10 working days. Please note your shipping cost will be deducted from your refund, as we do not reimburse return cost. Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
